Legal Policies

PRIVACY POLICY

At Coffee Time Languages we ask for the following personal data from you: Your title, first and surname, your email, your telephone number and your Skype name.  These details are collected when you book a course via our website. We keep these details in a secure filing system and we only use your data to contact you regarding our courses and events. Your data is not shared with any third party. We do not sell any of your data. If you no longer learn with us and wish to be removed from our contacts, you can request to have this data destroyed by contacting chloe@coffeetimelanguages.com and asking that your details be deleted from our files. In the future we may use Google Analytics, if so we will update you via email.

 

Our teachers also have your email and Skype name to send you course material and lesson reminders. They do not share your emails with any third party. If you have given your teacher your email you have given consent for them to contact you regarding Coffee Time Languages courses and events. If you have are no longer studying with us and wish for your teacher to delete your contact details, please email chloe@coffeetimelanguages.com and let us know.

 

Payment Details

 

We do not have records of any of your payment details. When you book a course or event with Coffee Time Languages we cannot see your bank details. Payments are made using PayPal. Please check PayPal privacy policy if concerned.

 

Newsletter

 

If you receive a monthly newsletter from us it is because you have opted in to receive monthly news from us or by ticking a box on your booking form or completing a form on our website. Mailchimp generates this newsletter. You can opt out of these newsletters at anytime by scrolling to the end of the email and clicking ‘unsubscribe’

 

Cookies

 

Our website does use Cookies. Cookies help websites remember your browsing journey. For more information on cookies click here: http://www.bbc.co.uk/webwise/guides/about-cookies


 

Refund Policy

 

When you sign up to a course with Coffee Time languages you are agreeing to a non-refundable service. If you have signed up for annual courses and do not wish to continue please send an email to chloe@coffeetimelanguages.com and we will review your request. This is will on a case-by-case basis. 

 

Our events are non-refundable. Due to the fact we are a small business we rely on ticket sales to pay venues, suppliers and staff in advance.

 

COOKIE POLICY

Coffee Time Languages' website may gather information about your general Internet use by using cookies in order to help you personalise your online experience. Where used, these cookies are downloaded to your computer automatically. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

 

‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. ‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so. You consent to us placing non-essential cookies on your computer or device by continuing to use our website with your browser settings set to accept cookies.

 

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

 

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

 

We use cookies for the following purposes:

  • Security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;

  • Analysis - we use cookies to help us to analyse the use and performance of our website and services; and

  • Cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.

 

Some of our service providers also use cookies and those cookies may be stored on your computer when you visit our website. These are the third party service providers that store cookies when you visit our website:

 

  • We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.]

 

 

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:
 

Google Chrome

Mozilla Firefox

Microsoft Internet Explorer

Apple Safari

 

For further information on how we handle personal information please refer to our Privacy Policy above.

 

 

CONTACT US

 

This website is owned and operated by Coffee Time Languages.

 

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to chloe(at)coffeetimelanguages.com.

 

Last Updated: This Privacy Policy was last updated on 29 April 2020.

 

 
 
 

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